Virus causing explorer crash

The following corrective action will be taken in milliseconds: Restart the service. Check with the computer manufacturer for updated firmware. I reacted to soon and wasn't thinking straight. I scanned my computer with it and I think I may have filled a few security holes. But that's all I remember. I'm not for sure if I ran a ccleaner like option that it had or no.

I could be thinking of my desktop computer that I did that on. I'll go ahead and run Security Check real quick and post it in my next post. One more thing before I go as well, my laptop, at least from what I've seen, it hasn't been dropping the internet connection.

I worry though that their could be some problems still within it. I'm not sure. Here's the checkup log as you asked for Bobbye. Results of screen's Security Check version 0. Adobe Flash Player Alwil Software Avast5 AvastSvc. Okay, so here are the OTM "logs" that I had to get. The first time I ran OTM it got over half way thru and my laptop completely froze in processing.

OTM stopped responding, Window's Explorer became unresponsive, after waiting a while the only option was to manually shut down the laptop. It still opened a notepad. The first log is the log that I got when the computer became unresponsive. I ran OTM again since it wasn't able to fully get thru it's processes and the second.

That's what produced the 2nd Scan log for me. File move failed. Registry entries deleted on Reboot Sorry again about that Bobbye, hopefully nothing has gotten messed up now. Also a side note, my Avast! I have to manually double click the Avast! I've check to make sure, "Start on Boot up" is clicked.

But the problem still persists. I don't know if it's something as easy as doing a reinstall of Avast! I dunno. Thanks again. That is a lot of files! The program is set to remove temp files and cache file also. Sorry for the mix up. Notepad doesn't open up everytime I boot up. In my response I was saying when my computer became unresponsive during the OTM, that on reboot the log of that OTM scan showed up in Notepad sorry for confusion. I got the Combofix scan log, I was also wondering what you thought about the avast!

Thanks Bobbye, I appreciate it. There wasn't. Exit Services. To see if the entries are checked on the Startup Menu using the msconfig utility: Click on the Windows 7 start icon in the bottom left corner of your screen. Hey there Bobbye, I think that were good. I did have a question concerning firewalls. I personally don't get on pornographic websites or anything of the like. I for the most part know which websites to go to and not to go to I try to stay alert and safe when I'm on the web.

Do you think I need to get something other than Windows Firewall? I haven't had any other problems until this, but maybe I need the extra protection???

Was just wanting your recommendation if I needed one. Again Bobbye, I thank you very much for the assistance. Quick update: Check msconfig, avast! I don't know why I didn't think to check that anyways, but it isn't there anymore. On top of that, McAfee is acting awkward. McAfee SystemGuards was set to manual start up, so I turned it off to disabled. Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions.

Too technical. Not enough information. Not enough pictures. Any additional feedback? Submit feedback. Then everything is fine until it randomly happens again. I see that avgsetupx. This is when it probably started happening, I'm guessing after an update from you. Any log files or anything I can look at to see what is happening, or anyone have any ideas? Its happening on 2 of my PCs, so its not 'that' specific to a single PC.

Thanks, Rob Donovan. We understand how something like this can really try your patience. Please select the AVG products which are shown in the remover tool window and then start removal process. After the remover tool process is successfully finished, restart your computer. Please feel free to get back to us for further assistance. Performing an In-Place Upgrade will not damage files and applications that are currently installed on your computer.

To perform an In-Place Upgrade, follow the steps in the article listed below:. Have other questions? To obtain free support, check out our Microsoft Community. There, you can search for answers or ask other users specific questions. Click the following link to visit the Microsoft Community Forums:. Microsoft Community To see Answers posts about this issue, click the following link:.

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